Thank you for shopping with us! We offer free returns if your order arrived broken, defective, or missing and item. Please email Sales1@simmonssg.com to speak with our customer service team so we can get you taken care of right away! We will get you a label on us to pick up the wrong or damaged item or send you the missing item.
Returns must be in the original condition, unused/unlaundered with original tags, labels, and packaging. All Returned Items will be inspected upon arrival. Returns may be shipped by customer via FedEx, UPS, or USPS. Return Shipping costs are not included in refund amount. Please keep records of all tracking and dales order numbers pertaining to the return and allow 5-7 business days for processing.
Please fill out the form on our website under RETURN FORM so that we may expedite your return. Thank you for shopping with us!
Summary
Returns are accepted.
Return Window is 30 days from delivery date
Return Method is in store or by mail.
Item condition must be New.
No restocking fee associated.
Reason for Return is Defective there is No Fee
Reason for Return is Remorse customer will pay cost of return shipping